About Ratesorant
What is Ratesorant?
Ratesorant is competitive review intelligence for restaurants and private chefs. It reads the public reviews of your restaurant and the restaurants competing with you, finds where diners prefer them and where they prefer you, and sends one clear move worth making, with the diners' own words as proof.
Updated
In one sentence
Ratesorant turns what diners write about you and your competitors into one scored change you can make this week, then checks whether it worked.
Who it is for
- Independent restaurant owners who do not have time to read every review.
- Operators running more than one location who want each site compared against its own street.
- Restaurant groups that want the same view across every site.
- Private chefs and caterers who want to know what clients ask for and what other chefs offer.
What it reads
Ratesorant collects public reviews from Google Maps and TripAdvisor for your restaurant and the competitors you choose. For private chefs it can also read client feedback you paste or upload, public Instagram and Facebook posts, and published prices. Yelp and wider social media sources are planned.
It only uses publicly available listings and reviews, plus anything you choose to upload. It does not connect to your till or booking system, and there is nothing to install.
What you get
- One scored opportunity at a time, ranked by how likely it is to bring diners back.
- The diner quotes each finding came from, so you can judge it in seconds.
- A comparison against the competitors you picked, aspect by aspect.
- A follow-up that reads the reviews written after you act and tells you whether the number moved, or that it is still too early to say.
- Delivery by email on the schedule you choose: every morning, weekly or monthly.
What it does not do
- It does not write or post replies to reviews.
- It does not buy, filter or hide reviews.
- It does not guess when the evidence is thin. A finding needs enough diners saying the same thing before it is shown.
Common questions
- Is Ratesorant a review management tool?
- No. Review management tools help you reply to and collect reviews. Ratesorant reads reviews, yours and your competitors', to tell you what to change in the restaurant.
- Where is Ratesorant available?
- Anywhere your restaurant and competitors have Google Maps listings. It reads English-language reviews today.