Features
Everything Ratesorant does for your restaurant
Ratesorant does the reading for you, compares you against the restaurants around you, and hands back one move worth making. Here is each part, and what it actually does.
Updated
Review collection, done for you
Ratesorant collects public Google Maps and TripAdvisor reviews for your restaurant and every competitor you track. Collection runs on your schedule, every morning, weekly or monthly, and only new reviews are added each time.
35 aspects in every review
Each review is broken into what diners actually talk about. Ratesorant tracks 35 aspects, including wait time, service speed, staff friendliness, food taste, food temperature, freshness, portion size, menu variety, value for money, price, cleanliness, noise, ambience, dietary options, parking, delivery and hidden fees. Each mention is scored as positive or negative.
Compared against your street
Your rate on every aspect is set against the competitors you picked. You see where they win, where they let diners down, and where you are already ahead. The comparison is arithmetic on real reviews, not opinion.
One scored opportunity
Instead of a dashboard full of charts, Ratesorant picks the single change most likely to bring diners back and scores it out of 100. Findings that are too thin, too old or outside your control are dropped. When nothing clears the bar, Ratesorant says so rather than inventing a recommendation.
Diner quotes as evidence
Every opportunity links back to the reviews it came from. You read the sentences diners wrote, so you can decide in seconds whether the finding is right for your restaurant.
Moves you can copy, and fixes to make first
Opportunities come in two kinds: things your competitors do well that you can copy, and problems diners keep raising that you should fix before they do. Each is marked with how much effort it takes.
Did it work? Outcome measurement
When you act on a recommendation, Ratesorant reads the reviews that come next and tells you whether the aspect moved. If there are not enough new reviews yet, it says it is too early to tell.
Market advisor
Ask a question in your own words, such as which competitor is winning on lunch service, and get an answer grounded in your own reviews, competitors and opportunities.
Connect your own AI assistant
Paid accounts can connect Ratesorant to their own Claude or ChatGPT through an MCP connection, and ask about their data in a sentence instead of opening the dashboard.
Email delivery on your schedule
Your move arrives by email every morning, weekly or monthly, and is always in the app. WhatsApp and SMS delivery are planned.
Multiple locations
Pro covers three locations, each with its own competitor set, including locations in different countries. Enterprise covers restaurant groups with reporting across every site.
A free first look
Enter your restaurant name and an email address on the home page and Ratesorant reads your Google reviews against the restaurants competing with you, then sends back the one thing worth fixing this week. No card is needed.